Privacy Policy

Introduction

Welcome to Hodrtap ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, create an account, place an order, or otherwise interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

Information You Provide Directly

When you use our website, we may collect information that you voluntarily provide, including:

• Full name

• Billing address

• Shipping address

• Email address

• Phone number

• Account login information

• Order details

• Customer service communications

Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Date and time of access

• Referring website URLs

Cookies and Similar Technologies

We may use cookies and similar technologies to improve website functionality, analyze website performance, remember user preferences, and enhance the overall shopping experience.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain website features.

How We Use Your Information

We may use collected information to:

• Process and fulfill orders

• Provide customer support

• Verify transactions

• Communicate regarding orders and services

• Improve website functionality and user experience

• Detect and prevent fraud or unauthorized activities

• Comply with legal obligations

• Send promotional communications when permitted by applicable law

Sharing of Information

We do not sell or rent personal information to third parties.

We may share information with trusted service providers only when necessary to operate our business, including:

• Payment processing providers

• Shipping and logistics partners

• Website hosting providers

• Analytics providers

• Customer support platforms

These service providers are authorized to use personal information only as necessary to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

Payment Security

Payments are processed through secure third-party payment providers. We do not store complete payment card information on our servers unless required for transaction processing and permitted by applicable laws.

Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services

• Complete transactions

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

• Access to personal data

• Correction of inaccurate information

• Deletion of personal data

• Restriction of processing

• Objection to certain uses of data

• Data portability where applicable

To exercise these rights, please contact us using the information provided below.

Marketing Communications

If you subscribe to promotional emails, you may receive updates, special offers, and marketing communications from us.

You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails or by contacting us directly.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected without appropriate consent, we will take reasonable steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.

We encourage users to review this Privacy Policy regularly.

Contact Information

If you have any questions about this Privacy Policy, our data practices, or your personal information, please contact us:

Hodrtap

Email: [email protected]

Phone: +1 (773) 991-0290

Business Address:
7728 W Fargo Ave
Chicago, IL 60631
United States

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (Central Time)
Saturday&Sunday: Closed